9. About us
One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities,
manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM
challenges with on-premises, cloud and hybrid environments.
11. Technical support resources
Technical support is available to One Identity customers with a valid maintenance contract and customers who have trial
versions. You can access the Support Portal at https://support.oneidentity.com/.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day,
365 days a year. The Support Portal enables you to:
- Submit and manage a Service Request
- View Knowledge Base articles
- Sign up for product notifications
- Download software and technical documentation
- View how-to-videos at www.YouTube.com/OneIdentity
- Engage in community discussions
- Chat with support engineers online
- View services to assist you with your product